Real support. Real humans.
A job search is stressful enough without chasing a help desk. Whether the Resume Parser misread your resume or you have a question about your plan, our team in Bangalore reads every message and replies within 24 hours.
Customer support
Account and login problems, plans and billing, and bug reports.
Sales and partnerships
Business enquiries and partnership proposals.
Office and hours
Reliable Tranquil Layout, HSR Layout, BangaloreYou write. A person replies.
Pick a topic so your message reaches the right person, and add as much detail as you can.
- 1You send your messageIf you're signed in, it becomes a ticket in Help & Support. If you're signed out, your email app opens with the message ready to send.
- 2The right person reads itAccount, billing and bug reports go to our support team. Business and partnership enquiries go to sales.
- 3You get a reply within 24 hoursWe reply Monday to Friday, 9:00 AM to 6:00 PM IST. Messages sent at the weekend are answered on Monday.
Follow every request in one thread
When you're signed in, messages from this page become tickets in Help & Support, next to everything else you've asked us.
- Open a ticket from Help & Support in your dashboard
- See where each request stands: Open, In Progress, Resolved or Closed
- Reply in the same thread, so you never have to explain twice
Sorted in a minute
Many questions have a self-serve answer. If none of these help, send us a message.
- Reset your passwordChoose Forgot password on the sign-in page and we'll email you a reset link.Go to sign in
- Change or cancel your planSwitch plans or cancel from Subscription Management in your account.Open Subscription Management
- RefundsRead when refunds apply and how long they take to reach you.Read the refund policy
- Compare plansSee what Free, Silver and Gold include, side by side.See pricing
- Your data and privacyHow we collect, use and protect the information in your account.Read the privacy policy
- Guides for every toolStep-by-step walkthroughs of resumes, agents, outreach and interviews.Open How to Use
Support questions, answered
Replies, passwords, plans, refunds and bug reports.
We reply within 24 hours, Monday to Friday, 9:00 AM to 6:00 PM IST. Messages sent at the weekend are answered on Monday.
Write to support@mindmyjob.com about your account, plans, billing or a bug. Write to sales@mindmyjob.com about business or partnership enquiries.
Choose Forgot password on the sign-in page and enter the email you signed up with. We'll send you a link to set a new password.
Compare Free, Silver and Gold on the Pricing page and upgrade from there. To move between plans later, open Subscription Management in your account.
Open Subscription Management in your account and choose Cancel Subscription. Your plan stays active until the end of the period you've paid for, and then your account moves to the Free plan.
Free includes 3 job applications a day, Silver includes 50 a day, and Gold has no daily limit.
Choose Report a bug in the contact form. Tell us what you were doing, what you expected and what happened instead. If you can, email a screenshot to support@mindmyjob.com.
Email support@mindmyjob.com from the address on your account and include your payment date. Refunds follow our Cancellation and Refund Policy and go back to the payment method you used.